Quality Management Programme

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Target audience
Teachers, authorities and management teams from higher education institutions

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50 hours 

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Virtual tutoring 

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Certification after passing the mandatory activities and digital credentials


UNESCO IESALC’s Quality Management Program is based on an active methodology, in which institutions develop their own transformation process with the support of quality advisors specialized in a learning-by-doing model. The institutions will also count on sessions with quality experts who will share the theoretical and practical elements to carry out the design of institutional improvement plans. 

The training takes place at the IESALC Campus based on a connectivist and constructivist learning model, which is supported by the proposal of synchronous (videoconferences and seminars) and asynchronous (autonomous and collaborative work with facilitated learning resources and tools) learning contexts. During 10 weeks, five training modules of two weeks each are addressed, which are carried out together with technical assistance and support from mentors and expert advisors.

Programme structure


  • To understand basic concepts for the development of the diagnosis.
  • To present the elements that should be part of the building process, execution and follow-up of improvement plans in Higher Education. 
  • Apply the Logical Framework methodology to develop the process of construction and validation of the Improvement Plan as an institutional strategy to achieve institutional consistency. 
  • Apply the Logical Framework Methodology as a diagnostic technique. 
  • Formulate the components that guide the review of fulfillment of objectives and goals of the improvement plan. 
  • Apply mechanisms for monitoring and evaluating the results and impacts of an improvement plan to validate or update it. 
  • Know the budget items of an improvement plan. 
  • Understand and apply the building process of an improvement plan. 


Module 1: Diagnosis for evaluation and improvement plans 

  • General context
  • Diagnostics 
  • Diagnostic tools 
  • Evaluation tools 
  • SWOT Analysis 
  • Logical Framework Methodology 

Module 2. Construction, execution and follow-up of improvement plans 

  • Analysis of objectives
  • Analysis of alternatives 
  • Expected results and impacts 
  • Targets 
  • Indicators 
  • Schedule 
  • Responsible parties 

Module 3: Follow-up, monitoring and evaluation of improvement plans

  • The follow-up system 
  • Review, evaluation and adjustments 

Module 4: Budget as an articulating axis of the improvement plan 

  • Budget conceptualization 
  • Budgeting process for the Improvement Plan 
  • Budget execution schedule 

For further information, please contact: soporte@campusiesalc.org